Privacy policy

Last updated: October 7, 2026

Senalop ("we", "us", "our") operates the website senalop.shop. This policy explains what personal information we collect, how we use it, and the choices you have.

Information we collect

  • Information you give us: your name, email address, phone number, shipping address, and billing address when you place an order or contact us.
  • Payment information: payments are processed by our payment providers. We do not store your full card number.
  • Order information: the products you buy, the order total, and your order history.
  • Device information: your IP address, browser type, and how you use our site, collected through cookies and similar technologies.

How we use your information

  • To process, ship, and deliver your orders
  • To send order confirmations and shipping updates
  • To answer your questions and handle returns and refunds
  • To prevent fraud and keep our site secure
  • To improve our store and measure our advertising
  • To send marketing emails, only if you have agreed to receive them

Who we share it with
We share personal information only as needed to run our store:

  • Shopify, which hosts our store and processes orders
  • Payment providers, to process your payment
  • Shipping carriers, to deliver your order
  • Analytics and advertising partners, such as Google, to understand how our site is used and to show relevant ads
  • Authorities, when the law requires it

We do not sell your personal information for money.

Cookies
Our site uses cookies to keep your cart working, remember your preferences, and measure site traffic and advertising. You can block or delete cookies in your browser settings, though some parts of the site may not work properly without them.

How long we keep it
We keep order information for as long as needed to fulfill orders, meet legal and accounting obligations, and resolve disputes.

Your rights
Depending on the state you live in, you may have the right to access, correct, or delete your personal information, and to opt out of its use for targeted advertising. To make a request, email support@senalop.shop. We will not treat you differently for using these rights.

Marketing emails
You can unsubscribe at any time using the link in any marketing email, or by contacting us.

Children
Our store is not intended for children under 16, and we do not knowingly collect their personal information.

Security
We take reasonable measures to protect your information. No method of transmission over the internet is completely secure, so we cannot guarantee absolute security.

Changes to this policy
We may update this policy from time to time. The date at the top shows the latest version.

Contact us
Senalop
2077 W 13th St, Brooklyn, NY 11223, United States
Email: support@senalop.shop
Phone: +1 (641) 435-1739